2026 Volunteer Training InformationStep-by-Step Training guide (with links!)

1. Complete Coassemble Courses #1 & #2

2. Complete initial Link&Learn exams (required for ALL volunteers):

  Volunteer Standards of Conduct

Intake/Interview

3. Complete Coassemble Courses #3 & #4 (TaxSlayer courses)

4. Complete Basic and/or Advanced Tax training classes:

Classes have concluded for the season. Instead, please review the class recordings below!

Class Recordings

Basic Training Class: Part 1

Basic Training Class: Part 2

Advanced Training Class: Part 1

Advanced Training Class: Part 2

5. Complete certification Link&Learn exams (Basic and/or Advanced)

6. Upload your Volunteer Agreement to your Volunteer Profile!

How to Upload your Volunteer Agreement


Virtual Volunteers

If you plan on volunteering remotely with our Virtual Tax Preparation program, please review the following items prior to your first shift:

1. Complete Coassemble Courses:

How We Use Slack

The Virtual Tax Prep Process

2. Review Hub Trainings:

Intake Specialist

Tax Preparer

3. Attend a Virtual Volunteer Orientation:

Volunteer Orientation Recording


Training Resources

 

Quick Links

Coassemble (for introductory online courses)

Link&Learn (for IRS certification exams)

TaxSlayer Practice Lab (password: TRAINPROWEB)

 

IRS Publications

Pub. 4012 - Main "textbook" for VITA volunteers. 

Pub. 6744 - Test booklet with all Link&Learn Certification exam questions.

Pub. 4491 - VITA training guide for supplemental info or self-certification.

Pub. 5299 - Quality Review refresher

Pub. 4011 - Foreign Student Resource Guide

 

Supplemental Resources

 

2025 IRS Certification Exam Study Guides

These are great tools that provide hints and Pub. 4012 reference pages to help you with each question on the IRS exams.

1. Basic Exam Study Guide

2. Advanced Exam Study Guide

 

2025 IRS Certification Exam Answers Check

Before you submit your exam on the IRS certification site, input your answers in these online forms to check your work. Feedback is given--if you get a question incorrect, it will guide you to the resource you should review.

1. Basic Exam Answers Check

2.Advanced Exam Answers Check